ILM Level 5 Diploma

This qualification is a very comprehensive Diploma. Each unit in this qualification focuses on a specific set of skills and knowledge, in six broad areas.

Course Content

• Working with people – a range of units including how to deal effectively with stress and conflict, manage remote workers,
build excellent customer relations
• Managing yourself and personal skills – including units that focus on assessing your own leadership performance,
and developing critical thinking
• Providing direction – such as leading teams to achieve organisational goals and objectives, and making strong and
informed management decisions
• Facilitating innovation and change – for example, build a culture of continued improvement, and lead people through change
• Achieving results – such as managing for efficiency and effectiveness, and managing projects that get results
• Using resources – including managing facilities and managing information

What is the general difference between a Certificate & a Diploma?

Most ILM qualifications come in different sizes, depending on how in-depth the qualification is and how long it will take you to complete it. The level describes the difficulty or complexity of the course, while certificate or diploma describes the size and scope of the course content and assessment.

  • Certificate– 13 to 36 credits (130 to 360 hours of learning) and provide a broad base of knowledge and skills.
  • Diploma –  are 37 or more credits ( 370 or more hours of  learning) and are the most comprehensive qualification, with an extensive programme of learning.

Register your interest

  • I have read and understand Icon Training's Privacy Notice
  • From time to time, Icon Training, or its agents, may like to send you information and offers about its products and services. Your information will never be passed on to third parties. Would you like to receive our marketing material: